Thanks for purchasing our one of a kind products at VCMotorCompany.com operated by Virginia City Motorcycle Company.
In order to be eligible for a refund, please contact us as soon as possible so you can return the product within 14 calendar days of your purchase arriving.
The product must be in the same condition that you receive it and undamaged in any way (unless you received it damaged). After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a full refund and re-stocking fees may apply.
For items that become "out of stock" before we are able to ship them to you, you will receive a full refund for and we apologize for the inconvenience. Sometimes our stock doesn't update correctly or there is a time lag depending on which side of the world you live on.
If anything is unclear or you have more questions feel free to contact our customer support team - via email is best.
The Management - Cheryl